Contact Us

Contact CostSnap

Questions about the product, billing, or a walkthrough — we typically reply within 24 hours.

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Email Support

General questions, account help, or technical issues.

support@costsnap.app →
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Feedback & Suggestions

Ideas for new features or ways we can improve CostSnap.

feedback@costsnap.app →
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Press & Partnerships

Media inquiries, partnership opportunities, or business proposals.

hello@costsnap.app →
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Response Times

We're a small, dedicated team and aim to respond quickly.

Account & billing Within 12 hours
General support Within 24 hours
Bug reports Within 48 hours
Press & partnerships 3 business days
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Before You Reach Out

These might answer your question faster.

Account issues? Website plans: dashboard → Billing. App plans: Settings → Subscription, or your App Store / Google Play settings.
Estimate questions? AI estimates use local market data. Add more photos and voice notes for accuracy.
Want to delete your account? Request account deletion — or use Settings → Delete Account in the app.
Privacy concerns? See our Privacy Policy for how we handle your data.
Reporting a bug? Include your device model, OS version, and steps to reproduce.

Still need help?

Drop us a line and we'll get back to you as soon as we can.

Send us an email