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Terms of Service

Last updated: March 12, 2026

Welcome to CostSnap. These Terms of Service ("Terms") govern your use of the CostSnap mobile application ("App") and related services operated by CostSnap ("we," "us," or "our"). By downloading, accessing, or using CostSnap, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using the App, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you do not agree to these Terms, do not use the App.

2. Description of Service

CostSnap provides AI-powered cost estimation tools for home services and contractor work. The App allows users to:

  • Upload photos of areas requiring work to receive estimated price ranges
  • Record voice notes to provide additional project context
  • Check contractor quotes for fairness using AI analysis
  • View cost breakdowns including labor, materials, and scope of work

3. Estimates Are Informational Only

CostSnap estimates are for informational purposes only. They do not constitute professional appraisals, contractor bids, binding quotes, or guarantees of actual project costs. Actual costs may vary significantly based on:

  • Specific site conditions not visible in photographs
  • Local permit requirements and regulations
  • Material availability and market fluctuations
  • Contractor qualifications and labor rates
  • Project complexity and unforeseen complications

You should always obtain multiple professional quotes from licensed contractors before making hiring decisions. CostSnap is not responsible for any financial decisions made based on our estimates.

4. User Accounts

To use CostSnap, you must create an account with a valid email address and password. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Subscriptions and Payments

5.1 Free Plan

CostSnap offers a free tier with limited features. Free accounts are subject to usage limits as described in the App.

5.2 Paid Subscriptions

Premium features are available through paid subscription plans (Smart and Unlimited). Subscriptions are billed through Apple's App Store or Google Play Store and are subject to their respective terms.

5.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date. You can manage and cancel subscriptions through your device's App Store or Google Play settings.

5.4 Refunds

Refund requests are handled by Apple or Google per their refund policies. We do not process refunds directly.

6. Acceptable Use

You agree not to:

  • Use the App for any unlawful purpose
  • Upload content that is offensive, harmful, or infringes on intellectual property
  • Attempt to reverse-engineer, decompile, or disassemble the App
  • Use automated tools to scrape data or overload our systems
  • Share your account credentials with others
  • Misrepresent CostSnap estimates as professional appraisals

7. Intellectual Property

All content, design, code, algorithms, and branding associated with CostSnap are owned by us and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the App without our written permission.

You retain ownership of photos and voice notes you upload. By uploading content, you grant us a limited, non-exclusive license to process that content solely for the purpose of providing our services to you.

8. Privacy

Your use of CostSnap is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

9. Disclaimer of Warranties

CostSnap is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that:

  • The App will be uninterrupted or error-free
  • Estimates will be accurate or suitable for any particular purpose
  • The App will meet your specific requirements

10. Limitation of Liability

To the maximum extent permitted by law, CostSnap and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the App, including but not limited to:

  • Financial losses resulting from reliance on estimates
  • Costs incurred from contractor disputes
  • Loss of data or unauthorized access to your account

Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless CostSnap from any claims, damages, losses, or expenses (including legal fees) arising from your use of the App, violation of these Terms, or infringement of any third party's rights.

12. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes through the App or via email. Continued use of the App after changes constitutes acceptance of the updated Terms.

13. Termination

You may delete your account at any time through the App settings. We may suspend or terminate your access if you violate these Terms. Upon termination, your right to use the App ceases immediately, though certain provisions (including liability limitations and indemnification) survive.

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration.

15. Contact

If you have questions about these Terms, contact us at:

Email: support@costsnap.app

© 2026 CostSnap. All rights reserved.

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